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Privacy Policy

Effective Date: 12 March 2025

Organization: Prerna Social Foundation Sanstha, Chakan Taluka Khed, Pune
Registration No.: Pune/0000565/2025

1 Introduction

We value your trust and are committed to protecting your personal and financial data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our platform and services.

2 Information We Collect

a. Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Government-issued ID (e.g., Aadhaar, PAN)
  • Bank Account or UPI ID (for settlement)

b. Transactional Information

  • Payment amount, mode, and reference number
  • IP address and browser details
  • Date & time of transaction

c. Device & Usage Data

  • Device type and OS version
  • App or web activity logs

3 How We Use Your Information

  • To process payments securely
  • To verify your identity
  • To communicate transaction updates and support responses
  • To prevent fraud and suspicious activity
  • To improve platform performance and user experience

4 Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information only:

  • With payment gateway partners and banks to complete transactions
  • With government or law enforcement, if legally required
  • With third-party vendors strictly for technical support (bound by confidentiality)

5 Data Storage & Security

  • Your data is stored securely using AES-256 encryption
  • All transmissions are secured using SSL/TLS protocols
  • Only authorized personnel have access to your information

6 Your Rights

  • You can request access, correction, or deletion of your personal data
  • You can opt out of non-essential communication
  • You can delete your account anytime via support request

7 Cookies & Tracking

We use essential cookies to improve functionality. You can control cookie permissions from your browser settings.

8 Third-party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices.

9 Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect information from minors.

10 Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with the new effective date.

11 Contact Us

prernasocialfoundation@gmail.com

Chakan, Taluka Khed, District Pune, Maharashtra

Last updated: 12 March 2025